Page 12 - Epistemo Vikas Leadership School Diary

COMMUNICATION

• Parents are given password to access the ‘My Class board”, an ERP module
to check the daily diary, HW, worksheets, assignments, the content
covered, library books issued, fee payment, discipline of their ward etc
online

• Our Lemurs have a handbook/diary to make a note for her/his use or for
a parent to send a note to the teacher.

• You can download the Epistemo, My Class board app on your mobile for
quick information however, to view large documents, you need to operate
through a PC.

• Important information will be intimated through SMS. You have to
provide one preferred number per child for us to communicate. However,
the mail can be sent to both the parents.

• The mail Ids of the concerned people is given for you to reach out for
assistance.

• Every class teacher will give you an hour slot in the evening for you to
communicate. In case you want to contact her, you could call and speak to
her within the stipulated time slot. If you have not succeeded in contacting
her, you could leave the message either for her to get back or call her the
next day.

• Kindly, do not send WhatsApp messages to the teachers as they are
instructed not to respond to WhatsApp messages or groups.

• You could mail or call the PR for help and if you do not get any response
escalate the issue to the next level, to the AO (Administration Officer) in
case of admin issues or the Principal for Academic issues, who shall get
back to you within 2 to 3 working days.

• You could meet the teachers on a working Saturday with a prior
appointment. You could call our parent relation officer, front desk, to get
an appointment to meet the teachers.

• You could even post your queries, suggestions, concerns, testimonials or
feedback through the parent portal.

• Should there occur any change in your residential address, telephone
number and email ID in the course of the academic year, please notify the
PR through email at least 7 school days in advance.

• If it becomes necessary to close the school due to unforeseen
circumstances or if any emergency message has to be communicated, then
an SMS/e-mail message will be sent to the parents on their emergency
contact number